A Besbpo Group company

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PAIA Manual

Last updated
Previously updated
Version
2
What changed
  1. Our website and email addresses moved to the aaggregates.store domain.
  2. First published.

This manual is published in terms of Section 51 of the Promotion of Access to Information Act 2 of 2000 ("PAIA"), as amended by the Protection of Personal Information Act 4 of 2013.

1. Body to which this manual relates

Besbpo Group (Pty) Ltd, trading as Aggregated Aggregates.

Registered address: [Besbpo Group registered address — see the Group's top-level corporate record]

2. Contact details for requests

Information Officer: privacy@aaggregates.store

Requests for access to records held by Aggregated Aggregates should be submitted in writing to the Information Officer, using the prescribed form under PAIA, available on request.

3. Guide on how to use PAIA

The South African Human Rights Commission has published a guide, as required under Section 10 of PAIA, describing how to exercise the rights provided for in the Act. This guide is available from the South African Human Rights Commission.

4. Records available without a formal request

The following records are available on the Platform without the need for a formal PAIA request:

5. Categories of records held

Aggregated Aggregates holds the following broad categories of records, some of which may contain personal information subject to PAIA and POPIA:

  • Customer and trade account records (names, contact details, company registration/VAT details, order and delivery history)
  • Supplier and partner records (the approved partner-supplier network)
  • Financial records (invoices, statements, payment records)
  • Compliance records (SANS/COA documentation per product)
  • Employee and contractor records (held by Besbpo Group, not this Platform directly)
  • Website and platform operational records (logs, analytics)

6. Requesting access to a record

A request for access to a record must be made using the prescribed form, and must provide sufficient detail to enable the record to be located. We will respond within the time period prescribed by PAIA (currently 30 days, subject to any lawful extension).

A fee may be payable for the search, reproduction, and/or copying of a record, as prescribed under PAIA regulations.

7. Grounds for refusal

Access to a record may be refused on grounds permitted under PAIA, including where the record contains personal information of a third party, is subject to legal privilege, or falls within another statutory exemption.

8. Contact

Requests and enquiries regarding this manual should be directed to privacy@aaggregates.store.